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Support

Keep the help docs current

Finds questions your docs don't answer and writes the missing articles.

  • Gmail
  • Notion
Help docs
Help docsFinds questions your docs don't answer and writes the missing articles.
Message Help docs

Start it with

What it did

  • Searched email · Gmail
  • Read pages · help.northbeam.com
  • Created pages · Notion

What waited for you

Nothing. It only read, worked and reported, so it needed no OK.

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  1. You

    Find the questions customers asked this month that our help center doesn't answer. Draft the articles in Notion.

  2. Searched email · Gmail · 312 support threads
  3. Read pages · help.northbeam.com · 42 articles
  4. Created pages · Notion · 3 drafts
  5. Missing answers
    • 312 support emails · October
    • Asked: 41 times
    • Drafts: 3
    • Move a report to another workspace, Draft in Notion: 17×, Oct 17 · Draft ready · button: Review
    • How SSO works with Google, Draft in Notion: 13×, Oct 16 · Draft ready · button: Review
    • Why an invoice shows two seats, Draft in Notion: 11×, Oct 18 · Draft ready · button: Review
  6. Help docs

    Three questions came up 41 times with no article. The drafts are in Notion under Help drafts.

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