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Learn why customers cancel

Reads every cancellation and tells you the top reasons each week.

  • Stripe
  • Gmail
Why they leave
Why they leaveReads every cancellation and tells you the top reasons each week.
Message Why they leave

Start it with

What it did

  • Listed cancellations · Stripe
  • Read threads · Gmail

What waited for you

Nothing. It only read, worked and reported, so it needed no OK.

Every Friday at 16:00

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  1. You

    Every Friday, read this week's cancellations and their emails. Tell me the top three reasons.

  2. Listed cancellations · Stripe · 9 this week
  3. Read threads · Gmail · 9 customers
  4. Why they left
    • Week 42 · 9 cancellations · $1,410 MRR
    • Lost MRR: $1,410
    • Can win back: 4
    • CSV export limit, Fixed in 2.15: 4, $640 · Win back · button: Draft emails
    • Price, All on Starter: 3, $285 · Watch
    • Moved to Ledgerly, Ledgerly is cheaper on Starter: 2, $485 · Lost
  5. Why they leave

    The CSV export limit caused 4 of the 9. 2.15 fixes it, so those 4 can be won back. Want me to draft them a note?

  6. Scheduled: Every Friday at 16:00. Next run Friday at 16:00.

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