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Engineering

Watch errors overnight

Watches Sentry at night and wakes you only for a real outage.

  • Sentry
  • Slack
On call
On callWatches Sentry at night and wakes you only for a real outage.
Message On call

It starts on its own

Sentry · new alert at 3:12. You wrote the job once; the routine sends it.

What it did

  • Got issue details · Sentry
  • Opened page · status.northbeam.com

What waited for you

Nothing. It only read, worked and reported, so it needed no OK.

Use this DaeA sample chat. Names and numbers are made up.
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  1. Sentry · new alert at 3:12: Spike in errors on /api/reports.
  2. Got issue details · Sentry · Timeout on /api/reports
  3. Opened page · status.northbeam.com · all green
  4. Overnight
    • Sentry · 22:00 to 7:00
    • Alerts: 3
    • Real outages: 0
    • Woke someone: No
    • Timeout on /api/reports, One workspace, a 50,000-row scheduled report · WEB-483: 61, 3:12 · Known issue · button: Open WEB-483
    • Error rate on /login, Back to normal after 4 minutes: 18, 1:40 · Resolved
    • Slow page: /reports/new, One user on a slow network: 4, 23:05 · Not a problem
    • In your morning brief.
  5. On call

    Not an outage. 61 timeouts, all from one workspace running a 50,000-row report on a schedule. It's WEB-483.

    I didn't wake anyone. It's first in your morning brief.

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