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Operations

Monday ops

A group chat. Ask once and each Dae answers with its own work. Mention one to hand it the next step.

  • Three Daes
Monday ops
Monday opsA group chat. Ask once and each Dae answers with its own work. Mention one to hand it the next step.
Message the group, or @ a member

Start it with

What it did

    What waited for you

    • Refund payment: Full refund of Hooli's annual plan in Stripe, then a reply to Sam.
    Use this DaeA sample chat. Names and numbers are made up.
    Read the whole chat
    1. You

      New week. What does each of you need from me?

    2. Chief of staff

      Two decisions: the Hooli refund and the Acme reply. Both are at the top of today's brief.

    3. Support inbox

      Hooli's $1,140 refund is waiting for you:

      • Annual plan, bought 9 days ago

      • Our policy: a full refund within 14 days

    4. Revenue report

      Nothing from me. If Hooli is refunded, MRR drops by $95. I will show it in next Monday's report.

    5. You

      @Support inbox say yes to Hooli and draft the reply.

    6. Waited for your OK: Refund payment. Full refund of Hooli's annual plan in Stripe, then a reply to Sam.
    7. You

      Approved.

    8. Support inbox

      Done. Stripe shows the refund, and Sam has the reply. It takes 5 to 10 days to reach the card.

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