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Money

Chase a refund until it lands

Writes to the company, follows up when they go quiet, and checks your inbox for the answer.

  • Gmail
Refunds
RefundsWrites to the company, follows up when they go quiet, and checks your inbox for the answer.
Message Refunds

Start it with

What it did

  • Searched email · Gmail
  • Read page · united.com/refunds
  • Drafted email · Gmail

What waited for you

  • Send email: Refund request to United, citing the DOT rule.
Use this DaeA sample chat. Names and numbers are made up.
Read the whole chat
  1. You

    United owes me $486 for the cancelled Denver flight. Chase it until it's refunded. Follow up every 5 days.

  2. Searched email · Gmail · United, booking K7Q2PX
  3. Read page · united.com/refunds · DOT rule: refund in 7 days
  4. Drafted email · Gmail
  5. Waited for your OK: Send email. Refund request to United, citing the DOT rule.
  6. You

    Approved.

  7. Open refunds
    • Checked every morning
    • Owed to you: $652
    • Open: 2
    • Next follow-up: Oct 23
    • United Airlines, Cancelled flight, K7Q2PX: $486.20, Oct 18 · Waiting · day 0
    • Google Play, Duplicate app charge: $165.99, Oct 9 · Follow-up 2 sent · button: Escalate
    • If they go quiet, I write again every 5 days and tell you after the third try.
  8. Refunds

    Sent. The DOT rule says United must refund a cancelled flight within 7 days, so I cited it.

    Your open refunds are in one list. I follow up every 5 days.

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