# How do I use AI for customer support without a helpdesk?

Connect Gmail and give a Dae your help docs. It answers what your docs cover, drafts the rest in your voice, prepares refunds against your policy, finds questions your help center does not answer and tells you each week why customers cancel. Replies and refunds wait for your OK.

## Daes for customer support

- [How do I get AI to answer my customer emails?](https://daework.com/examples/support-inbox): Reads every email to support@, writes the replies from your help center and brings you the ones only you can decide.
- [How do I handle refund requests faster?](https://daework.com/examples/refunds): Checks each refund request against your policy and Stripe, and prepares the refund.
- [How do I keep my help center up to date?](https://daework.com/examples/help-docs): Finds questions your docs don't answer and writes the missing articles.
- [How do I find out why customers cancel?](https://daework.com/examples/cancel-reasons): Reads every cancellation and tells you the top reasons each week.
- [How do I triage Sentry errors into Linear automatically?](https://daework.com/examples/bug-triage): Reads new Sentry issues, finds the ones that matter and files them in Linear once you agree.

## Apps to connect

- [Gmail](https://daework.com/apps/gmail)
- [Stripe](https://daework.com/apps/stripe)
- [Notion](https://daework.com/apps/notion)
- [Slack](https://daework.com/apps/slack)
- [Linear](https://daework.com/apps/linear)
- [Atlassian](https://daework.com/apps/atlassian)

## Questions

### Can it send replies automatically?

Each reply to a customer waits for your OK on a card in the chat. You can approve several in a row.

### Does it need a helpdesk like Zendesk?

No. It works from a support@ inbox in Gmail. There is no Zendesk App in daework yet.

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daework: A Dae is an AI coworker. It reads your email, works in your Apps and runs on a schedule. Anything that reaches someone outside waits for your OK. Start at https://app.daework.com/sign-up. Contact support@daework.com.